'Leveraging Your Staff to Assist in Client Support' Webinar Presented by Dr Ruth Roberts

About the Webinar

In today's challenging job market, its more important than ever to attract and keep staff that will be with you for the long haul. It's become increasingly difficult to hire doctors, veterinary technicians, or for that matter somebody to take out the trash. At the same time, clients are demanding more and detailed communication from the doctor, while our schedules are fuller and more difficult to keep up with. How do we improve communication with our clients and mitigate staff burn out at the same time? Dr Roberts will explore the use of existing staff, virtual assistants, including virtual veterinary technicians, and technical tools to control the flow of your day, improve your communication with clients, decrease staff stress, and improve our ability to serve our patients.

Dr Roberts presented another webinar for CIVT, 'Business Organization and Standard Operating Procedures'. Click HERE to learn more.